The London Development Agency (LDA) and London Councils implemented use of the Employability Performance Rating system in 2010 as a comprehensive tool to benchmark the achievements of employability service providers in London. The rating system awards a star rating based on three key areas: delivery performance, quality and contract compliance. It is currently being used by 22 LDA and GLA lead grant holders and their 48 sub-grantees, and 30 London Council ESF grant holders.
The Employability Performance Rating is an annual rating and each grant holder has been awarded between zero and four stars.
London Development Agency grants (lead grant holders): 2010/2011 Employability Performance Rating
London Councils ESF grants: 2010/2011 Employability Performance Rating
Full details of the lead grant holders and the sub-grantees' rating performance can be found in the charts and tables below:
- 2010/2011 Employability Performance Rating table (Excel)
- 2010/2011 Customer satisfaction: LDA grant holders (Excel)
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2010/2011 Customer satisfaction: London Council ESF grant holders (Excel)
Please note: that the majority of grants were in their first year of delivery in 2010/11, and could have been subject to delay in operational start-up in some cases. Where grant holders delivering to the same client group, such as workless parents, have all underperformed the performance rating provides a platform for analysis of the appropriateness of the specification and delivery model utilised.
Related content
- Employability Performance Rating: a guide to the six month stock take (PDF)
- Employability Performance Rating: April - September 2011 LDA & GLA six month stock-take - rating table (Excel)
- Employability Performance Rating: April - September 2011 LDA & GLA six month stock-take – customer satisfaction chart (Excel)
- Employability Performance Rating: April - September 2010 six month stock-take - rating table (Excel)
Useful links
- LDA - Employability Performance Rating
- West London Working - Employability Performance Rating
- The Observatory - Work Programme pages
